Draft for review: please have these documents reviewed (ideally by your attorney) and set the effective date before the site goes live. Effective date: [to be set at launch]
Terms of Use
Metro Foundation Solutions provides the Terms and Conditions of Use (TOU) for our website below. Questions concerning these TOU may be submitted to [email protected].
Using this website
These Terms of Use apply to metrofoundationfl.com (the “site”), operated by Metro Foundation Solutions, 1617 Smith Street, Orange Park, Florida 32073. By using the site, you agree to these terms. If you don’t agree, please don’t use the site.
Information on the site
The site gives general information about foundation repair, crawl space repair, waterproofing, drainage, concrete leveling, gutters and related services. It isn’t a substitute for an on-site inspection: every home is different, and recommendations, prices and timelines are only given after we have inspected your property. Estimates are not binding until agreed in writing.
Requests and estimates
When you send a request through the site, or call us, you agree to give accurate contact information. Sending a request doesn’t create a contract; any work we do is governed by the written proposal or agreement you sign with us.
Our content
The text, photos, graphics and logos on the site belong to Metro Foundation Solutions or are used with permission. You may view and print pages for your own personal use. Please don’t copy, republish or use them commercially without our written permission.
Links to other websites
The site links to other websites, such as our Google, Facebook, Instagram and BBB pages and map providers. We don’t control those sites and aren’t responsible for their content or practices; their own terms and privacy policies apply.
No warranties
We work to keep the site accurate and available, but it is provided “as is”, without warranties of any kind. We may change or remove content at any time.
Limitation of liability
To the fullest extent allowed by law, Metro Foundation Solutions isn’t liable for any damages arising from your use of the site or your reliance on its content. This doesn’t limit any rights you have under a written agreement for our services.
Governing law
These terms are governed by the laws of the State of Florida.
Changes to these terms
We may update these terms from time to time. The current version is always on this page, with its effective date.
Privacy Policy
Metro Foundation Solutions’ Privacy Policy is below. Questions concerning this policy may be submitted to [email protected].
Who we are
Metro Foundation Solutions (“we”, “us”) provides foundation, crawl space, drainage, concrete leveling and gutter services in Northeast and Central Florida. This policy explains what information metrofoundationfl.com collects and how we use it.
Information you give us
When you fill out our contact form, we receive the details you enter: your first and last name, email address, phone number, address, city and message. When you call or email us, we receive your phone number or email address and what you tell us.
How we use it
We use your information only to respond to your request: to contact you, schedule an inspection, prepare an estimate and provide the services you ask for. We don’t sell your information, and we don’t share it with anyone except service providers who help us run the site and our business (for example, the service that delivers form messages to us), or when the law requires it.
Information collected automatically
The site doesn’t use analytics, advertising cookies or tracking pixels, and it doesn’t set cookies of its own. Like any website, our hosting provider (Cloudflare) processes technical information such as your IP address and browser type to deliver and protect the site.
Services that load content
- Fonts: the site’s fonts are served from this website itself, so they don’t connect your browser to Google or any other font service.
- Map: the map on our Contact page uses OpenStreetMap map tiles and the Leaflet library (from cdnjs, run by Cloudflare). They load when the map comes into view.
- Video: our video plays from YouTube (in its privacy-enhanced mode). Nothing loads from YouTube until you press play; after that, YouTube’s privacy policy applies.
- Links: when you follow a link to Facebook, Instagram, Google or the BBB, those sites’ privacy policies apply.
How long we keep it
We keep your request and contact details for as long as we need them to respond, provide our services and keep business records, and then delete them.
Your choices
You can ask us what information we have about you, ask us to correct or delete it, or ask us to stop contacting you, by calling or emailing us.
Children
The site isn’t directed to children under 13, and we don’t knowingly collect their information.
Security
The site is served over a secure (HTTPS) connection. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.
Changes to this policy
If we change how we handle information, we’ll update this policy and its effective date on this page.
Contact us
Metro Foundation Solutions, 1617 Smith Street, Orange Park, Florida 32073. Phone: (904) 468-0454 or (386) 872-2409. Email: [email protected].
